Last updated: 30 August 2026
At Rosedale Botanics, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.
Who We Are
Rosedale Botanics is an indoor plant specialist based in Manchester, providing plant hire, plant care, workshops and styling for homes, businesses, weddings and events across the North West. If you have any questions about this Privacy Policy or how we use your information, please contact:
Email: info@rosedalebotanics.co.uk
Website: https://rosedale-botanics.squarespace.com
What Information We Collect
We may collect the following information when you contact us or use our website: Your name, Email address, Telephone number, Business name (where applicable), Address (for billing and delivery information), Details about your enquiry or booking, Information about how you use our website (through cookies and analytics).
How We Use Your Information
We use your information to: Respond to enquiries, Provide quotations and our services, Process bookings and payments, Deliver customer support, Send marketing communications where you have opted in, Improve our website and customer experience, Comply with legal and accounting obligations. We only collect information that is necessary for these purposes.
Marketing
If you choose to receive marketing from us, we may send occasional emails about new services, workshops, seasonal offers or events. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Cookies and Analytics
Our website uses cookies to improve your browsing experience and understand how visitors use our website. We may use services including: Google Analytics, Meta Pixel (Facebook Pixel), Squarespace Analytics. These services help us understand website performance, measure advertising effectiveness and improve our marketing. You can control cookies through your browser settings.
Meta (Facebook & Instagram) Advertising
We use Meta technologies, including the Meta Pixel, to help us measure the effectiveness of our advertising and to show relevant adverts on Facebook and Instagram. The Meta Pixel may collect information such as: Pages visited, Time spent on our website, Device information, Browser information, Actions taken on our website (such as submitting an enquiry or making a purchase). This information may be shared with Meta in accordance with Meta’s Privacy Policy. You can manage your advertising preferences through your Facebook or Instagram account settings.
Email Marketing
If you subscribe to our mailing list, we may use Mailchimp or another trusted email marketing providers to send newsletters and updates. Your information will only be used for the purposes you have agreed to.
Sharing Your Information
We do not sell your personal information. We may share your information with trusted service providers who help us operate our business, including: Website hosting providers, Payment processors, Email marketing providers, Analytics providers, Professional advisers where legally required These providers only receive the information necessary to provide their services.
How Long We Keep Your Information
We only keep your personal information for as long as necessary to provide our services, meet legal obligations and resolve disputes.
Your Rights
Under UK GDPR, you have the right to: Access your personal information, Request correction of inaccurate information, Request deletion of your information where appropriate, Restrict or object to certain processing, Withdraw consent for marketing at any time, Lodge a complaint with the Information Commissioner’s Office (ICO) More information is available at www.ico.org.uk.
Security
We take reasonable steps to protect your personal information from unauthorised access, loss or misuse. However, no method of transmitting information over the internet is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of the most recent revision.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Email: info@rosedalebotanics.co.uk